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Terms & Conditions

Effective Date: 11 February 2026

1. Introduction

These Terms & Conditions govern the use of the website www.excaliburfilm.com and any associated membership services.

The website is operated by:

Secret Planet Ltd
Company No: 13827189
Registered Office: 271–273 High Street, Blackwood, Gwent, NP12 1AW, United Kingdom
VAT Registration No: GB462471589
Contact Email: info@excaliburfilm.com

By accessing this website, creating an account, or purchasing a membership plan, you agree to be bound by these Terms.

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2. Eligibility & Account Registration

To access certain features, you must create a member account.

You agree that:

  • All information provided is accurate and up to date

  • You are responsible for maintaining the confidentiality of your login credentials

  • Your membership is personal and non-transferable

  • You will not share your account access with others

We reserve the right to suspend or terminate accounts that breach these Terms.

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3. Membership Plans & Subscriptions

3.1 Auto-Renewal

All paid membership plans operate on an automatic renewal basis.

By purchasing a subscription, you authorise recurring payments at the selected billing interval (e.g. monthly or annually) until cancelled.

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3.2 Cancellation

You may cancel your subscription at any time via your member account under the “Subscriptions” section.

Cancellation will:

  • Prevent future renewals

  • Not result in a refund of any fees already paid

  • Allow access to continue until the end of the current billing period

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3.3 Refund Policy

All membership payments are non-refundable.

Due to the immediate access provided to digital content and community features, we do not offer refunds for partial billing periods or unused time.

This does not affect your statutory rights under UK consumer law.

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4. Pricing & VAT

All prices are displayed in GBP (£) unless otherwise stated.

As a VAT-registered UK company (VAT No: GB462471589), VAT is applied where required under UK tax law.

International customers are responsible for any applicable local taxes or duties.

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5. Digital Content & Downloads

Membership may provide access to:

  • Exclusive digital media

  • Behind-the-scenes content

  • Production updates

  • Downloadable files

All content is provided for personal, non-commercial use only.

You may not:

  • Reproduce

  • Distribute

  • Share

  • Publicly display

  • Upload to third-party platforms

  • Modify or create derivative works

without prior written permission from Secret Planet Ltd.

Unauthorised distribution may result in termination of membership and potential legal action.

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6. Intellectual Property

All content on this website, including but not limited to:

  • Film footage

  • Scripts

  • Artwork

  • Branding

  • Logos

  • Graphics

  • Text

  • Audio

  • Video

is the property of Secret Planet Ltd and is protected by copyright and intellectual property laws.

Nothing in these Terms grants any ownership rights to users.

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7. User-Generated Content (Groups & Comments)

Members may post content within Wix Groups or blog comment sections.

By posting content, you agree that:

  • You are responsible for the content you submit

  • You will not post unlawful, defamatory, abusive or infringing material

  • You grant us a non-exclusive licence to display and moderate that content within the platform

We reserve the right to remove any content at our discretion.

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8. Acceptable Use

You agree not to:

  • Attempt to gain unauthorised access to systems

  • Interfere with website functionality

  • Share access credentials

  • Use the platform for unlawful purposes

Breaches may result in immediate termination without refund.

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9. Limitation of Liability

To the fullest extent permitted by law:

  • We do not guarantee uninterrupted access to the website

  • We are not liable for indirect or consequential losses

  • Our total liability shall not exceed the amount paid by you in the preceding 12 months

Nothing in these Terms excludes liability for death, personal injury, fraud, or any liability that cannot legally be excluded.

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10. Third-Party Services

Payments are processed via authorised third-party providers (such as Wix Payments or Stripe).

We are not responsible for technical failures or issues arising from third-party services.

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11. Termination

We may suspend or terminate access without notice if:

  • These Terms are breached

  • Fraudulent activity is suspected

  • Payment disputes or chargebacks occur

Termination does not entitle the user to a refund.

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12. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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13. Changes to These Terms

We may update these Terms from time to time.

The updated version will be published on this page with a revised effective date.

Continued use of the website constitutes acceptance of the updated Terms.

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